Contacting Customer Care

We are currently receiving higher call volumes and are working hard to answer each call as quickly as possible while caring for the health and safety of our team members. For a quicker response, please contact us through our email feature in our help section.

How can we help you?

Need help with an issue? Try searching our FAQ's first, they have answers to our most common questions.

Need more Help? Feel free to call Customer Care at 833-223-8873, 7:00am - 7:00pm CT, Monday - Saturday. Or fill out our Contact Us form and someone will get back to you within 48 hours.In the meantime, visit a few of our top member inquires:

How do I cancel my account and/or turn off automatic renewal?

How do I update my billing or payment information?

Refund policy

How do I hide my profile